Terms of Service

Last updated: [5/16/2025]

Table of Contents

1. Introduction

Welcome to Upctox. These Terms of Service ("Terms") govern your access to and use of all Upctox products and services, including but not limited to binary options, cryptocurrency trading, short-term investment contracts, automated trading (auto trading), daily trade signals, and referral programs. These Terms form a legally binding agreement between you (the "User") and Upctox, a financial technology company that facilitates trading and investment services through various digital platforms.

By accessing or using Upctox services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the services.

Important: Trading involves significant risk. Only trade with funds you can afford to lose. Past performance is not indicative of future results.

2. Eligibility and Account Registration

2.1 Age Requirement

To use Upctox services, you must be at least 18 years old or the legal age of majority in your jurisdiction.

2.2 Account Information

You must provide accurate and complete information when creating an account and maintain the security of your login credentials.

2.3 Account Responsibility

You agree not to allow any other person to use your account and are solely responsible for all activities that occur under your account.

3. Services Overview

3.1 Binary Options Trading

A time-based trading model where users predict whether the price of a selected asset (e.g., Bitcoin, Ethereum, commodities, etc.) will go up or down in a specified period (usually 30–60 seconds).

3.2 Cryptocurrency Trading

Allows users to buy, sell, and exchange cryptocurrencies at real-time market rates.

3.3 Short-Term Investment Contracts

Users may enter fixed-duration contracts with set multipliers and projected returns. Contract durations typically range from 7 to 30 days, and different risk levels apply (e.g., Blue, Green, Red cards).

3.4 Auto Trading

A feature where users allocate funds to a trading robot that executes trades on their behalf based on preset strategies.

3.5 Free Daily Signals

Upctox provides daily trade suggestions or market direction forecasts at no cost. Signals are meant for guidance and are not financial advice.

3.6 Referral Program

Users can refer others to Upctox and earn bonuses based on the performance of their referrals. Typically, 10% on each win and 5% on each loss.

4. Risk Disclosure

4.1 Trading Risks

Trading in financial instruments, especially binary options and cryptocurrencies, involves significant risk and may not be suitable for all investors.

4.2 Investment Volatility

You acknowledge that the value of your investments can go down as well as up, and past performance is not indicative of future results.

4.3 Personal Responsibility

You understand and accept full responsibility for any gains or losses you incur through your participation in trading or investment services.

4.4 No Profit Guarantee

Upctox does not guarantee profits. Automated systems or signals may fail or underperform due to market volatility, technical glitches, or unforeseen global events.

Risk Warning: The possibility exists that you could sustain a loss of some or all of your deposited funds and therefore you should not speculate with capital that you cannot afford to lose.

5. Funding, Withdrawals, and Charges

5.1 Deposits

Users must fund their wallets or accounts through approved deposit methods (e.g., mobile money, bank transfer, USDT).

5.2 Withdrawals

Withdrawals may be subject to identity verification, transaction fees, or minimum withdrawal amounts.

Policy on Multiple Contracts & Withdrawals
This policy governs the management, utilization, and withdrawal process for users with multiple active contracts on the Upctox platform. It is designed to ensure fairness, prevent system misuse, and maintain transparency.

Active Contract Limit: Each user is permitted a maximum of three (3) active contracts at any given time. No new contracts can be initiated until an existing one is completed and closed.

Withdrawal Eligibility: Withdrawals are not permitted while any contract is still active. A user must wait until all running contracts have reached their maturity date and have been fully utilized—a system verification that marks a contract as completed and eligible for fund release.

Process for Multiple Matured Contracts: When multiple contracts have matured, all must be utilized before any withdrawal is processed. Withdrawals are then made on a per-contract basis, corresponding to each contract’s matured value. For example, if one matured contract has UGX 2,800,000 and another has UGX 1,400,000, the user must withdraw in batches according to those specific amounts. Withdrawals are processed sequentially in the order each contract was utilized.

Simultaneous Withdrawal Requirement: It is strictly prohibited to withdraw funds from one matured contract while leaving others pending. All matured contracts must be utilized and withdrawn simultaneously within the same sequence. This prevents manipulation, as Upctox contracts are structured to generate substantial profits and must follow regulated withdrawal procedures.

Policy Violations: Any violation of this policy, including partial withdrawals or attempts to circumvent the utilization process, may result in withdrawal suspension, account restriction, or permanent termination as determined by the Upctox Legal and Compliance Department.

5.3 Processing Time

Withdrawal processing time varies depending on method and location but typically takes 1–3 business days.

5.4 Fees

Some trades may involve maintenance fees, gas charges, or card fees as communicated before participation.

6. Bonuses and Promotions

6.1 Promotional Offers

From time to time, Upctox may offer promotional bonuses (e.g., 25% bonus on deposits). Terms will be specified at the time of the promotion.

6.2 Withdrawal Requirements

Bonuses may be subject to trading volume requirements before they can be withdrawn.

6.3 Abuse of Promotions

Abuse of promotional offers may lead to suspension or closure of the user's account.

7. Daily Signals and Auto Trading

7.1 Signal Execution

Signals are released at scheduled times and must be executed precisely as directed to minimize errors.

7.2 User Errors

Upctox is not liable for user errors, late trades, or trades placed with incorrect amounts.

7.3 Invalid Signals

In rare cases of invalid signals (not wrong predictions but improper signal formatting or release issues), Upctox may offer compensation plans to eligible users who followed instructions exactly.

7.4 Auto Trading

Auto Trading executes trades using user-authorized capital. Profits from successful trades are returned to the main balance; losses reduce the allocated capital.

8. Intellectual Property

8.1 Protection

All Upctox content, including logos, software, interfaces, signals, and documentation, is protected by intellectual property laws.

8.2 Restrictions

Users may not copy, resell, reverse-engineer, or distribute any part of the services without explicit written permission from Upctox.

9. Privacy and Data Protection

9.1 Data Collection

Upctox collects, stores, and processes user data in accordance with its Privacy Policy.

9.2 Data Usage

Personal data may be used to improve service delivery, support verification processes, and comply with regulatory requirements.

10. Termination and Account Suspension

10.1 Suspension Rights

Upctox reserves the right to suspend or terminate accounts found engaging in fraudulent, abusive, or illegal activity.

10.2 Account Abuse

Users found misusing bonuses, submitting fake documents, or manipulating trades will have their accounts permanently suspended.

10.3 Voluntary Closure

Users may voluntarily close their accounts at any time by contacting support.

11. Limitation of Liability

11.1 Damages

Upctox and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use its services.

11.2 No Warranties

Upctox makes no warranties or guarantees regarding signal accuracy, platform uptime, or expected profits.

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms are governed by the laws of the jurisdiction in which Upctox is incorporated.

12.2 Dispute Process

Disputes should first be raised with the official support team via https://t.me/Upctox_Supportbot.

12.3 Arbitration

If unresolved, disputes may be escalated to an agreed-upon arbitration panel.

13. Amendments

13.1 Updates

Upctox may update these Terms from time to time. Users will be notified of major changes through the platform or communication channels.

13.2 Acceptance

Continued use of services after changes take effect constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions or require clarification, please contact our official support at: https://t.me/Upctox_Supportbot

suppoort@upctox.com

0200944410

Thank you for choosing Upctox.